Shipping

Website owner


This website, accessible at www.saboreandogalicia.com, is operated by Alejandro Iglesias Garcia, with DNI 39454946X, with legal address at Calle As Teixugueiras, number 27, portal 3, 3K, Vigo, 36212, Pontevedra, Spain, and contact email info@saboreandogalicia.com

Order preparation


All our packs are carefully prepared once the order is confirmed. This allows us to guarantee the quality of the products before shipping.

The usual preparation time is 5 to 7 business days, depending on the availability of the products at the time of the order.

Shipping methods


Orders are shipped via reliable courier services. We currently use standard and certified shipping.

Shipping tracking is available, and a tracking number will be sent to your email address as soon as your order is dispatched.

Geographic Scope of Sales and Shipping


We currently sell our products exclusively within the member states of the European Union. We do not ship to countries outside the EU.

Delivery times


Delivery times vary depending on the recipient's location and the shipping method selected:

  • Peninsula: generally between 2 and 5 business days from the time of shipment.

  • Islands: between 4 and 8 business days, depending on the location.

  • International shipments: please check with us beforehand, as it will depend on the destination country.

Please note that delivery times are estimates and may vary due to reasons beyond our control, such as transport delays, holidays, or courier issues.

Shipping costs


Shipping costs are calculated automatically based on the weight of the order, the delivery location, and the type of service selected.

Shipping costs will be displayed before payment confirmation and are the customer's responsibility, except for specific promotions that indicate free shipping.

Order receipt


We recommend checking your order upon receipt. If the package arrives damaged or with defective products, please contact us immediately at info@saboreandogalicia.com so we can offer you the best solution (replacement or refund) according to our Returns Policy.

For certain orders valued over €50, we recommend using tracked and insured shipping services for added security.

Shipping issues


Saboreando Galicia is not responsible for delays caused by the courier company once the order has been dispatched, unless additional insurance has been purchased.

In case of any issues, we will work with the transport company to resolve them as quickly as possible.

Contact


For any questions related to the shipment of your order, you can write to us at info@saboreandogalicia.com or send us postal correspondence to:
As Teixugueiras Street, number 27, portal 3, 3K, Vigo, 36212, Pontevedra, Spain.